Question 1

What is an inventory management software?

Accepted Answer

An inventory management software lets you track product quantities in real time, get alerts before stockouts, and automatically order from your suppliers. StockAlert is built specifically for small businesses (restaurants, bakeries, grocery stores, DIY shops, food trucks) that don't have time to count stock manually every day.

Question 2

Which businesses is StockAlert a fit for?

Accepted Answer

StockAlert is suitable for any business that manages physical stock: restaurants, bars, bakeries, grocery stores, convenience stores, DIY shops, clothing stores, florists, food trucks, hair salons, wine merchants, and more broadly any SMB that sells or uses physical products.

Question 3

How do I avoid stockouts in my shop?

Accepted Answer

Set a minimum threshold for each product (e.g. 10 units). The moment stock drops below that threshold, StockAlert sends you a real-time alert (push notification) and can automatically generate an order with your preferred supplier. You never miss a key product again.

Question 4

Is StockAlert free?

Accepted Answer

Yes — StockAlert offers a 14-day free trial, no credit card required. After that, paid plans start at €9/month depending on your business size (Basic, Pro, Business). You can cancel in 1 click anytime.

Question 5

How does the built-in POS work?

Accepted Answer

StockAlert includes a complete cashier mode: scan products with your smartphone or a barcode gun, adjust quantities, pick a payment method (cash, card, other), check out. Stock updates automatically on every sale and an 80mm thermal receipt can be generated.

Question 6

Does the app work offline?

Accepted Answer

Yes. StockAlert is a Progressive Web App (PWA): you can install it on your phone or PC just like a native app. Sales and stock movements made offline are queued locally and synced automatically once you're back online.

Question 7

Can I share stock with my employees?

Accepted Answer

Yes, you can invite your team with 3 roles: Owner (full access), Admin (full management except billing), Employee (POS + alerts + products by default, customizable access). Perfect for a restaurant where the manager handles everything and waiters only use the POS.

Question 8

Can StockAlert auto-order from my supplier?

Accepted Answer

Yes. Link your products to one or more suppliers with their prices, lead times and direct URL to the product page (e.g. Metro, Costco, Promocash). When stock drops, StockAlert generates the order automatically and offers an "Order at supplier" button that opens the product page directly.

Question 9

Can I manage multiple shops with one account?

Accepted Answer

Yes, from the Pro plan upwards. Each shop has its own stock, suppliers, POS and employees. Useful if you run multiple bakeries, restaurants or retail locations — switch between shops in 1 click from the same interface.

Question 10

How does StockAlert protect my data?

Accepted Answer

Your data is stored in a secure database. Authentication uses JWT with httpOnly cookies and Google OAuth is available. Each shop is isolated (multi-tenant): only its members can access it. You can export your sales and products to CSV anytime.

Stock management FAQ for small businesses